Terms and Conditions (cont.)

Availability

All Experiences are subject to availability and shall be booked in advance in accordance with the Service Provider's booking hours and days. Samba Days makes no claim or guarantee as to the availability of any specific Experience or that it will continue to be offered by the Service Provider. To attain the preferred dates, please book as early as possible, preferably at least 28 days in advance or further for peak dates such as weekends or holiday periods. You should not make any arrangements in connection with the Experience until you have received your booking. Samba Days reserves the right to cancel any Experience at any time without prior notice. Where specific elements of the Experience such as vehicles or celebrities are not available due to mechanical breakdown or illness, we reserve the right to make reasonable substitutions on the day. If this is not possible we reserve the right to cancel the Experience at short notice.

PROVIDER CANCELLATIONS

Providers may cancel a booked Experience for any reason without notice. In such event, you shall be entitled to re-book another Experience offered in your Samba Days Experience Package in accordance with these Terms and Conditions. Samba Days shall not be responsible for any losses, damages, expenses or liabilities you incur in connection with a cancelled Experience.

INCLUSIVITY

Some suppliers are able to welcome disabled persons in their facility. Samba Days advises to ask about accommodating disabled persons at the time of ordering.

EXPIRATION DATES

Valid for 1 year from date of purchase in Canada. In the province of Quebec only, following the expiration date, the card may still be redeemed if the consumer pays the difference between the cost of the service at the time of redemption and the purchase price of the pre-paid card. You can validate on Sambadays.com/expiry. Your Experience must be booked and take place prior to the expiry date. After the expiry date the pre-paid card will cease to be valid. The expiry date may be extended once for a period of 3 months. In order to extend the expiry date you must request an extension prior to the original expiry date by calling Samba Days at 1-888-987-2622 and you must pay to Samba Days a $25 administrative fee.

LOST OR STOLEN CARDS

Samba Days shall not be responsible for the loss of, theft of, fraud or damage to any Samba Days pre-paid experience cards.

COMPLAINTS

If you have a problem or complaint on the day, please bring it to the attention of the host or manager at the venue of the Experience as soon as possible, so that they have a chance to put matters right. If your problem is not resolved on the day, please contact us, including your pre-paid experience card number, participant and venue details, and we will be happy to take the matter up with the supplier. In general, we consider it unreasonable if you take no action during an event, but then make a complaint at a later date.

ACCURACY OF EXPERIENCES

Each partner offered in our Samba Days Experience Package may have its own terms and conditions (available upon request from the supplier). You are responsible for making sure you are aware of and comply with their terms and conditions.
Samba Days reserves the right to delete, add to or otherwise change the description, terms and conditions and the prices for any Samba Days Experience without prior notice. Samba Days shall use commercially reasonable efforts to update the Website to reflect any deletions, additions or other changes to the description or price for any Samba Days Experience; however, the Provider shall be ultimately responsible for the accuracy of the description of the relevant Samba Days Experience, including without limitation, the exact location, estimated duration, waiting times, instruction requirements, minimum and maximum number of other participants and any other limitations, restrictions or requirements related to the relevant Samba Days, such as age, height, physical condition, weather or other limitations, restrictions or requirements.

ACCURACY OF WEBSITE

Your use of this website and any site to which this website is linked to is "as is" and we make no representations or warranties, express or implied, about its site or the material contained or referred to on it, and will not be held liable in any way for your use of it. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including implied warranties of quality and fitness for a particular purpose. We do not warrant that this website or any site to which this website is linked to or the products and materials contained on such site are error-free, or that errors will be corrected, or that this site or the server from which it is run is free of viruses or other potentially harmful codes. Under no circumstances, including negligence, will we or any of affiliated companies or individuals be held liable for any direct, indirect, incidental, special or consequential damages and expenses whatsoever (including, without limitation, health problems, lost profits and damages arising from lost data, viruses that may infect your computer, deletion of files or business interruption, arising out of or in any way connected with the use of the this site or for any information, software products or services obtained through our website, whether such damages are based on contract, tort, strict liability or otherwise, even if advised of the possibility of such damages.