Terms and Conditions

Terms and Conditions

Payment

By purchasing from Samba Days Experience Group Ltd. ("Samba Days") an experience package (a "Samba Days Experience Package"?), by redeeming a Samba Days Experience Package and by accessing, browsing or using www.sambadays.com (the "Website") you agree to be subject to the following terms and conditions ("Terms and Conditions") as well as all other applicable laws.

Intangible personal property

By purchasing a Samba Days experience you are entitled to one experience in the purchased theme box. The Samba Days pre-paid experience card is proof of your purchase and entitles you to one experience outlined in the package.

Delivery

  1. Your Samba Days Experience Package will be delivered by Canada Post Xpresspost delivery. Your Samba Days Experience Package will normally be dispatched on the next day if ordered before 12pm and delivered within 2 working days from day of order. Orders after 12pm will be dispatched after two working days and delivered within 3 working days from day of order. We are not responsible for any delays caused by Canada Post. You are responsible for checking the Samba Days Experience Package is in a reasonably satisfactory condition.

  2. We can send the Samba Days Experience Package to you, directly to the recipient, or to another address at your request. Following delivery, risk of damage to or loss of the Samba Days Experience Package will pass to you. If the delivery company is unable to deliver the Samba Days Experience Package because of your unavailability or because of the inaccuracy of the contact details you have provided to us, any subsequent deliveries will be made at your cost.

Holiday Orders

The last date of orders are 3 business days prior to Dec. 25th.

Guest Cancellation and Rebooking

Your Samba Days Experience Package will contain a choice of experiences (an "Experience"), however, once you have booked an Experience, cancellations and rebooking are subject to the terms and conditions of the Service Provider. Failure to appear on your booked date will result in the loss of the value of your Samba Days Experience Package, and you will not be entitled to book another Experience.

Restrictions

Certain Experiences are subject to minimum or maximum requirements specified by our Service Providers; e.g. age, health, height or weight. You are advised to read the full details about a Samba Days activity before selecting your Experience. Each Service Provider offered in our Samba Days Experience Package may have its own terms and conditions (available upon request from the supplier). You are responsible for making sure you are aware of and comply with all their terms, conditions, minimum and maximum requirements. Once booked any right to cancel you may have is subject to the terms and conditions of the Service Provider. Each Experience involves certain and inherent risks and participation in an Experience indicates acceptance of all such risks.

Experience Description and Images

The information provided by Samba Days in a Samba Days Experience Package and on our website about each Experience is correct at the time of print. However, the content or format of Experiences may change slightly during the year. Any images used in all promotional literature including our postcards or website, to illustrate Experiences are used as an indication only and might not accurately reflect the actual Experience.

Experience Venues

Samba Days network of Service Providers includes many of Canada's best experience venues. We are always adding to the experiences we offer, but occasionally we may need to withdraw venues featured here for reasons beyond our control or otherwise. If your preferred experience is withdrawn, you still have the right to choose any of the other experiences offered of your Samba Days experiences in your package.

Session Lengths

Session lengths are approximate and are given by suppliers as a guide to the total time you will be at their venue. Unless otherwise stated, you will normally take your turn with the supplier's other customers and there may be waiting time involved. Any description provided to you is indicative only and the order of events may change.

The Weather

Certain Experiences are very weather dependent. You should not assume that weather conditions will result in a cancellation of a booked Samba Days activity, as failure to appear will result in the loss of your Experience value. Always contact the Experience Provider with any questions regarding weather conditions. All Experiences cancelled by the Provider due to weather conditions will be rebooked, subject to availability, without penalty. Samba Days is unable to reimburse travel, accommodation or any other expenses you may incur in relation to the cancelled Experience.